Every generation has a valid point of view. It's not "out with the old, in with the new." It is about creating an environment where five generations can work side-by-side. This program has been designed to convey an understanding of how organizations can identify and bridge the gaps that could have significant bottom line effects on business performance. The course illustrates who the generations are, why they clash, and what everyone can do to bridge the gaps. This training will create awareness and offer practical solutions for solving the generational problems that plague today's workplace.
Your instructor will help you gain insight on how to work with diverse generations, recognize the stereotypes that prevent us from understanding a generation, realize how leaders who impose their personal values can cause worker dissatisfaction and attrition, and communicate effectively with all five generations of staff and co-workers.