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Find Out Before Freaking Out and Other Conflict Management Tips

ID : 4953   
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We all have trouble interacting with people who have different working styles, opinions, and attitudes than our own.  When conflict is not managed well, drama follows, and negative consequences emerge.  Fortunately, conflict can be productive if we are effective in how we perceive, understand, and speak to each other.  This session will show you how to cool emotions to arrive at solutions that preserve relationships and maximize performance.

Take away how to . . .
  • Identify underlying issues and perceive accurately during hidden conflict.
  • Cool emotion, resolve issues, and assess outcomes during open conflict.
  • Use communication effectively to navigate the whole conflict process.

Class Details

1 Sessions

NIACC Muse Norris Conference Center

Jayne Zobel 



Please read:  Business Partnership class. Public seating limited.



Registration Closes On
Thursday, May 14, 2020 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
5/14/2020 Thu 9:00 AM - 12:00 PM Mason City, NIACC Muse Norris Conference Center  Map, Room: NC180A Jayne Zobel